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Returns

Return of goods must be agreed with ourselves in writing prior to them being despatched. A returns note number will be supplied and MUST accompany the goods. All goods must be returned in their original packaging. Where goods are not faulty, the packaging and product must reach us in a saleable condition. A restocking charge will apply to non-faulty returns.

Where goods are proved to be faulty, they will be replaced immediately. No liability for consequential damage or charges will be accepted.

About TGS Shepherds

TGS Shepherds is a supplier of architectural ironmongery, builders hardware and ancillary products to trade customers only: architectural ironmongers, builders merchants and OEMs. We are not able to supply direct to the public but are happy to advise of stockists in a given area.

This website is for use as a sales and information tool only… no pricing is listed and orders cannot be placed directly from the site. Please use the contacts form to forward any enquiries.

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